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Is Casino.com Legitimate?
Casino.com is a legitimate platform that South African customers can legally play at. It is operated by ONISAC Ltd which is a company registered in Gibraltar. Casino.com is one of the older online platforms and was established in 2005.
South African customers are covered by a license from the Gibraltar Gambling Commission – License number RGL No.053. They also have a license from the UK Gambling Commission – license number RGL No.053.
What games can you play at Casino.com?
Casino.com has an excellent range of games and you can play 600+ different titles. The games are provided by some of the best software developers in the industry including Microgaming, Play’N GO, and Evolution Gaming.
Table Games
If you enjoy classic table games, Casino.com has 60+ varieties to choose from. Firstly, you can play a good selection of Roulette including European, American, and French. There are also some fun varieties like the Age of the Gods Roulette, and 3D Roulette.
Also, there is a good choice of blackjack, poker, and baccarat games. Examples of available card games include 3 Card Brag, Blackjack Switch, Casino Hold’Em, Caribbean Stud Poker, and Blackjack Super 21.
Video Slots
At Casino.com, South African customers can enjoy hundreds of modern video slots. They cover a huge variety of themes and there is a good mix of classic slots and modern video slots with extra features.
Examples of popular video slots available include Big Buffalo, Arthur’s Gold, Immortal Glory, and Buffalo Blitz. There is also some blockbuster slots based on films and TV series like the CSI: Crime Scene Investigation slot.
Progressive Jackpots
If you want to win big cash prizes, Casino.com has two types of jackpot slots. Firstly there are daily jackpots that have a smaller jackpot prize. Secondly, there are the main progressive jackpots that pool their prize funds from multiple sources.
There are 40+ daily jackpots including popular titles like Ali Baba’s Luck, Azet Spins, and Wing of Ra. Casino.com also features some of the most popular main progressive jackpots including Megah Moolah, Gladiator, and the Age of the Gods series.
Megaways Slots
Casino.com features 20+ Megaways slots. These are a popular type of slot that features 240+ different paylines and ways of winning. They usually provide a great chance of winning compared to classic video slots. Examples of Megaways slots include Bonanza, Irish Riches, Gods of Olympia, and Gonzo’s Quest.
Live Casino
Although Casino.com doesn’t have the largest live dealer section available, you can still play 30+ different live dealer games. The games are high quality and have bet limits ranging from $1 through to $1000. This means you can easily find a table to suit your spending.
Examples of live dealer games available include Quantum Blackjack, Buffalo Blitz Live, Live Blackjack, Live European Roulette, and Live Baccarat.
Does Casino.com have a good selection of bonuses?
Casino.com has a good choice of promotions including a no deposit welcome offer. You can claim various offers throughout the week, and the wagering requirements are generally lower than other casinos.
Welcome Package
The Casino.com welcome package includes a no deposit bonus, and a deposit bonus:
- Gain 20 free spins on the Age of the Gods slot games when registering an account.
- 1st Deposit: 100% matched deposit bonus up to $100 +180 free spins
In total that is 200 free spins, and a potential $100 bonus. The free spins can only be used on Age of the Gods games, and there is a 20x wagering requirement on free spin winnings.
Also, there is a 40x wagering requirement on bonus funds. There is also a bet limit of $5 for slots, and 10% of the bonus amount on all other games.
Happy Hour Gold Card
Each Tuesday, Wednesday, and Thursday, between the hours of 20:00 to 22:00 GMT you can potentially win a gold card on live blackjack. When playing live blackjack during this period, two gold cards are shuffled into the deck. If you pull a gold card, you will receive back 100% of your initial stake for that hand.
Two for Tuesdays
Each Tuesday, you can claim two bonuses. All you have to do is make a minimum deposit of $20 and wager it 3x. You then receive a $5 cash bonus, and 5 free spins. The free spins are available on Ace Ventura, White King II, or Age of the Gods: Ruler of the Sky.
Winnings from the free spins and bonus funds are capped at $50. Also, there is a 20x wagering requirement on both the free spin winnings and bonus funds.
Friyay Fever
Each Friday, you can claim one of three bonuses depending on how much you deposit:
- Deposit $20-49 for 5 free spins
- Deposit $50-99 for 15 free spins
- Deposit $100 or more for 50 free spins
The spin value is $0.40 each, and there is a wagering requirement of 20x on winnings from the free spins. Also, the free spins can only be used on the Legacy of the Wild video slot game. The winnings from this offer are also capped at $50.
How can you make payments at Casino.com Casino?
Casino.com has a good selection of payment methods and an OK banking system. It does not offer instant withdrawals, but the processing times are on average with industry standards. It does not have native support for ZAR, however.
Deposits
Casino.com has a good deposit process with a wide selection of payment methods available. South African customers can easily use PayPal, e-wallets, debit cards, or credit cards. All deposits are credited instantly where possible, and there are no deposit fees.
Withdrawals
There is also a good selection of withdrawal methods although there is minimal support for regional South African payment methods. Casino.com processes withdrawals immediately, however, in most instances there will be a 3 to 5 business day wait until the funds hit your bank account.
Casino.com also has a strict verification policy that you must comply with to make withdrawals. To make any payment, you must first verify your account which includes submitting documents to the customer support team. Documents required include a valid photo ID, a copy of the front and back of any payment card used, and a valid proof of address.
The verification process can take up to 48-hours to be approved.
How can you contact the Casino.com customer support?
Casino.com has a decent customer support team, but it does not have a live chat. Also, it doesn’t have any regional support for South African customers. The quickest contact method is the international telephone number – 350-200-44793.
This is a Gibraltar number and is available 24/7. Also, there is a UK telephone line too. Customers can also email the customer support team – [email protected] This is the slowest contact method but you can still expect a reply within 24-hours.
Casino.com also has a limited FAQ section that provides a brief guide to registering an account and using the different casino features.
Should you register an account at Casino.com Casino?
Casino.com has the potential to be a great platform for South African customers. Firstly, it has a good choice of promotions including 20 no deposit free spins. You can also benefit from offers throughout the week with lower than average wagering requirements.
We also like the game selection. Although this isn’t the largest choice we have seen, you can still play 600+ games. The array of progressive jackpots is excellent, and we also like the good selection of Megaways slots. The live dealer section also has an adequate choice.
The banking system could be improved with quicker withdrawal processing times, but this is offset somewhat by the large selection of payment methods available. Also, we would like to see greater support for SA players.
Overall, this is a solid platform that South African customers can certainly benefit from using.
