Casino Joy Casino Review

Author By Jeffrey Cammack
Updated: March 4, 2021
Overall Rating
4.30 4.30 / 5
Rated #6 of 49 Recommended Casinos

Summary

Casino Joy is a licensed casino that is available for South African customers. It is licensed by the Malta Gaming Authority and operated by parent company Genesis Global Limited. Casino joy is a relatively new platform and was established in 2018.

The best feature of this casino is the games. South African customers can enjoy 1300+ games including popular slot titles like Book of Dead and Starburst. There is also a large live casino section with 80+ titles.

Customers can play these games using one of two welcome offers. Both of which have a decent cash value and OK wagering requirements. The live casino welcome offer, for example, has a maximum bonus of R1,500.

Payments are also quite easy. The banking system is effective, and there is low minimum deposit & withdrawal limits of just R150. Casino Joy also charges no fees, and you can claim winnings instantly using e-wallets.

This mix of top entertainment value, varied promotions, and quick banking make Casino Joy a good choice for South African players.

Reviews

Licence Score
11110.54.5/ 5
Games Rating
111115/ 5
Bonuses Rating
11110.54.5/ 5
Payments Rating
111003/ 5
Support Rating
1110.503.5/ 5

Bonuses

Welcome Bonus
R15000 + 200 Free Spins
Wagering Requirements
40
Validity
Open
Deposit Bonus
None
Promos
Welcome bonus, a freebie to start the weekend, Tuesday pool party

Company Details

Company Name
Genesis Global Limited
Licensing
Payments
Founded
2018

Is Casino Joy Casino Legitimate?

Casino Joy Casino is a legitimate platform that accepts South African customers. It is operated by Genesis Global Limited. This company is licensed and registered in Malta. Genesis Global Limited also operates popular casinos like Casino Cruise, and Vegas Hero Casino.

South African players are covered by a license from the Malta Gaming Authority – license number MGA/B2C/314/2015. Players from the United Kingdom are also covered by a license from the UK Gambling Commission – license number 000-045235-R-324169-008.

What games can you play at Casino Joy Casino?

The game choice at Casino Joy is possibly its best feature. South African customers can enjoy 1300+ games from well-known software developers. Software developers Casino Joy uses include Red Tiger Gaming, Yggdrasil, NetEnt, and Evolution Gaming.

Video Slots

Casino Joy Casino has one of the best video slot selections we have seen. It has hundreds of slot games to play. Also, it features some of the most popular slot games available. The slots are broken down into video slots and classic slots.

Examples of top video slots include Immortal Romance, Cat Wilde and the Book of Dead, Fire Joker, Gonzo’s Quest, and Rainbow Jackpots. Classic 3-reel and 5-reel slots include Mystery Joker, Mega Joker, and Bell of Fortune.

Jackpot Slots

For big cash prizes, you can try one of the 45+ jackpot slot games. Casino Joy Casino has some of the most popular progressive jackpots available including Super Lion, Divine Fortune, and Mega Fortune. The jackpots are not the largest we have seen, but games like Divine Fortune have prizes spanning into millions.

Table Games

If you enjoy table games you can play Roulette, Blackjack, and more. There are 20+ varieties of Roulette including American, European, and Multi-wheel Roulette. Alternatively, there are 30+ Blackjack varieties including Vegas Strip Blackjack and Atlantic City Blackjack. There are other fun titles too like Casino Hold’em, and Caribbean Stud Poker.

Live Casino

Casino Joy also has one of the largest live casino libraries available. There are 80+ live games to choose from. You can play classic games like Live Blackjack, Live European Roulette, and Live Baccarat. Alternatively, you can play fun titles like Dream Catcher, Live Monopoly, and Live Football Studio.

Video Poker

Finally, Casino Joy has a good selection of classic Video Poker games too. These games are single-player in which you try to get the best poker hand possible. Examples of video poker games include Deuces Wild, Joker Poker, Louisiana Double, and All Aces Poker.

Does this casino have a great choice of bonuses?

Casino Joy has two different welcome offers – one for the main casino and one specifically for live dealer games. There is also a handful of interesting weekly bonuses and repeat promotions. We like that all promotion values are listed in Rand.

Welcome Offer up to R15,000

New South African customer can benefit from a welcome offer spread over their first four deposits:

  • 1st Deposit: 100% matched deposit bonus up to R3,000 + 200 free spins on Starburst
  • 2nd Deposit: 50% matched deposit bonus up to R3,000
  • 3rd Deposit: 25% matched deposit bonus up to R4,500
  • 4th Deposit: 25% matched deposit bonus up to R4,500

For each deposit, there is a minimum deposit of R150. For the initial deposit, 20 free spins are credited instantly. After which 20 free spins are credited each day for 9 subsequent days. These can only be used on the Starburst slot game.

Bonus funds and winnings from free spins have a 40x wagering requirement. The free spins are valid for 72-hours from activation. Also, deposits made using Skrill or Neteller are not valid for this welcome offer.

Live Casino Welcome Offer up to R1,500

If you prefer live casino games, you may want to use the Casino Joy Live Casino welcome offer. This is a 100% matched deposit bonus up to R1,500. The bonus funds must be used on one of the following live dealer games – Live Roulette, Live Blackjack, or Dream Catcher.

The minimum deposit value for this offer is just R10. Also, there is a 40x wagering requirement on the bonus funds.

3 Rainbow Bonuses

This is a recurring bonus that provides free spins on different slot games. The rewards vary, but you can claim three bonuses in total. The Rainbow Bonuses is a limited time offer that re-appears periodically. Any bonus funds or free spin winnings from these offers are subject to a 40x wagering requirement.

Tuesday Pool Party

Each Tuesday, you can claim a matched deposit bonus up to R1,500. It is a 25% matched bonus and the minimum deposit value is R150. This offer can only be claimed once per customer each Tuesday. Also, there is a wagering requirement of 40x on bonus funds.

Weekend Freebie

This offer is available each weekend. To qualify, you must have made at least two deposits within the last seven days. Also, the deposits must equal a minimum of R750. The resulting gift is random, but it is usually free spins or a matched deposit bonus.

Any bonus funds or free spin winnings are subject to a 40x wagering requirement.

How can you make deposits and withdrawals at Casino Joy Casino?

Casino Joy Casino has a solid banking system. South African customer can make deposits using Rand. However, this is converted into USD for use on games and promotions on the website.

Although it has a wide choice of payment methods, it does not have support for specific South African payment methods like UKash and SiB.

Deposits

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Deposit Method
Minimum
Maximum
Processing Time
150
75000
150
75000
150
75000
150
75000
150
75000

The low minimum deposit value of R150 is great. Also, all deposits are made instantly and there is no processing fee.

Before making a deposit you must first verify your account. To do so, you must provide the following – valid photo identification, valid copy of proof of address, proof of an acceptable form of payment. The verification process can take up to 48 hours.

Withdrawals

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Withdrawal
Minimum
Maximum
Processing Time
1000
35000
3-5 business days
150
35000
Instant
150
35000
Instant
150
35000
Instant

Although the withdrawal methods are limited, South African customers can still use common methods like bank transfer and e-wallets. The withdrawal processing times are excellent. Whilst bank transfer takes a maximum of 5 business days, all other withdrawal methods are instant.

Also, there is no withdrawal processing fee. We also like the low minimum withdrawal value of R150.

Can you easily contact the Casino Joy Casino support team?

South African customers have great regional support at Casino Joy Casino. There is a dedicated South African telephone number – 0800999264. Also, there is an international email address – [email protected]

The main drawback is that this casino doesn’t have a live chat. However, we feel that SA customers will be fine using the South African support line.

Also, Casino Joy has a handy FAQ section. This is split into different categories including registration, security, and deposits. Consider checking the FAQ section first before using one of the customer support methods.

Should you register an account at Casino Joy Casino?

Casino Joy has some excellent features. Firstly, the website looks great and it has a user-friendly interface. It is responsive for mobile devices and easy to use. Also, the game choice is one of the best available. With 1300+ games you should never get bored.

We also like the availability of regional support. South African players can use the SA telephone line, for example. The banking system is also OK. Although the withdrawal methods are limited, the processing times are quick.

Also, there is a good variety of promotions. You can choose from one of two welcome offers, and there are some fun weekly bonuses too.

For South African customers, Casino Joy is a great choice. It offers fantastic entertainment value but is also a highly-usable and responsive online casino.

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Overall Rating
Welcome Bonus
Min. Deposit
Accepts SA Players
Top Game Providers
Top Games
ZAR Wallet
Licensing
Pros
Cons
Licence Score
Games Rating
Bonuses Rating
Payments Rating
Support Rating
Wagering Requirements
Funding Types
Auditors
11110.54.30/ 5
R15000 + 200 Free Spins
ZAR 150
  • Extensive game library with 1300+ titles
  • Modern
  • responsive website
  • Wide choice of promotions
  • Fast withdrawal times
  • Limited choice of withdrawal methods
  • Cannot use Rand to play games with
11110.54.5/ 5
111115/ 5
11110.54.5/ 5
111003/ 5
1110.503.5/ 5
40
1110.503.65/ 5
80 Wager Free Spins + MoneyBack on Every Bet
GBP 10
  • 1300+ games
  • 50+ progressive jackpots
  • 10+ deposit and withdrawal methods
  • No wagering free spin welcome offer
  • Average withdrawal processing times
  • Lack of regional SA support
111115/ 5
111115/ 5
100001/ 5
111104/ 5
111003/ 5
0
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