4.35
Is Casiplay Casino Legitimate?
Casiplay Casino is a legitimate and fully licensed casino that accepts South African customers. It was established in 2018 and is operated by Infinite Visions. This company is licensed and registered in Romania.
Also, the website technology is operated by Aspire Global International Ltd. This company is licensed and registered in Malta. South African customers are covered by an international gambling license from the Malta Gaming Authority – License number MGA/B2C/148/2007.
What games can you play at Casiplay Casino?
The choice of games at Casiplay Casino is mixed. One the one hand, it has hundreds of slots and live casino games to choose from. Alternatively, its choice of video poker and table games is limited. Also, it does not appear to have any progressive jackpot slots.
Games are provided by reputable software developers like Microgaming, Evolution Gaming, and Yggdrasil. We do like that you can dry demo versions of all the games before spending real money.
Live Casino
The best feature of Casiplay Casino’s game selection is their live casino. It has a dedicated live casino section and over 80+ titles to choose from. This includes traditional games like Live European Roulette, Live Baccarat, and Live Blackjack.
The live selection is impressive. There is also a wide choice of alternative games like Lightning Roulette, Blackjack VIP, Dream Catcher, and Side Bet City.
Slots
Slots are where Casiplay Casino shines. This platform has hundreds of video slots to choose from. Also, it features some of the most popular slot games available including Gonzo’s Quest, Starburst, Bonanza, and Book of Dead.
There is a host of other fun themed slot games too like Sticky Bandits, Agent Destiny, and Solar Temple. The main drawback is that we couldn’t easily find any jackpot slots. Casiplay Casino doesn’t appear to have any progressive jackpot games.
Video Poker
If you enjoy the challenge of video poker, Casiplay Casino has a limited choice of video poker titles. Again, this is not the best selection we have seen. Examples of video poker games available include Jacks or Better, and Joker Poker.
Fun Games
Casiplay Casino also has a fun selection of misc. games. These are skill and luck games that don’t fall into one category. There are 20+ fun games including scratchcards like Cash Rumble x10, Lollipop, and Slapshot. Also, there are other titles like Queen of Diamonds and Roll the Dice.
Table Games
The table game selection at Casiplay casino is limited. The choice of games does not compare to other platforms. Nonetheless, South African customers can enjoy Blackjack, Roulette, and Baccarat. Also, there are different variations of these games like American Roulette, Turbo Roulette, and Vegas Downtown Blackjack.
Does this casino have a great choice of bonuses?
We are disappointed at the current promotions offered by Casiplay Casino. At the time of writing this, there is only one welcome offer and a VIP program. We could not find any other active promotions.
South African customers can claim the welcome offer, and it does provide OK value. However, be wary of the maximum winnings, and the 35x wagering requirements:
Welcome Package
Casiplay Casino offers new South African customers a welcome package that is split across your first four days of play:
- 1st Day: 50% matched deposit up to $50.00 + 30 free spins
- 2nd Day: 20 free spins on Starburst slot game
- 3rd Day: 20 free spins on Book of Dead slot games
- 4th Day: 50% matched deposit up to $50 + 30 free spins
This offer is available for newly registered users and can only be claimed once per person. Also, there is a minimum deposit of $20 to claim the deposit bonus and free spins. Any free spins gained must be used within 24-hours of activation.
Also, there is a 35x wagering requirement on bonus funds, and free spin winnings. It is also important to note that you can only gain maximum winnings of $100 from the bonus funds and free spins. We feel this limits the usefulness of this welcome offer.
VIP Program
Casiplay Casino has a VIP program that rewards loyal South African customers. There are six different tiers of the VIP program. Each tier provides different rewards and requires a different volume of expenditure to gain entry.
The VIP levels include – Bronze Count, Silver Duke, Golden Price, Platinum King, Premium Emperor, and Prestige Master Royal. The last two tiers are for invitation-only – these are for high rollers.
Rewards from the VIP program include faster withdrawals and weekly free spins.
How can you make deposits and withdrawals at Casiplay Casino?
Casiplay Casino has a good payment system. It supports a decent range of payment methods. Also, it has low minimum values and quick processing times. However, it does not have support for South African payment methods like UKash or Zapper.
Deposits
Casiplay Casino supports a good range of popular deposit methods. South African customers can easily make payments using PayPal, or Debit Cards. All deposits are credited instantly. There is also no deposit fee and a low minimum deposit value of $10.
Withdrawals
The withdrawal process for South African customers is OK. Casiplay Casino supports common methods like Visa, Credit Card, and PayPal. Also, there are no withdrawal fees.
The withdrawal times are varied. As you can see, you could receive your winnings instantly. However, they could take a maximum of 6 business days. For experience, withdrawals are fast, it just depends on your provider.
When making a withdrawal, South African customers may be required to provide ID. If so, the following must be provided – a copy of the front/back of payment card, copy of valid photo ID, copy of a card statement, and a utility bill/statement showing your name and address.
Can you easily contact the Casiplay Casino support team?
Unfortunately, Casiplay Casino does not have regional support for South African customers. There are only generic international contact options. Nonetheless, there are several contact methods including a live chat, email address, and telephone line.
The telephone line is 0356 22585000 – this is a Malta phone number. Alternatively, you can send a support email to [email protected] The live chat is the quickest contact method – you must have a registered account to use the chat, however.
Before using the support methods, we advise looking at the FAQ. There is a detailed FAQ that covers the most common problems. The section is broken into different categories like bonuses, depositing, and privacy.
Should you register an account at Casiplay Casino?
We feel that Casiplay Casino has much potential. However, currently, it has not quite reached its maximum. Areas for improvement include the range of promotions and choice of table games and progressive jackpots.
If it provided more of these games and added some weekly or monthly promotions, this would be a top contender. As it stands, Casiplay Casino is OK. It has lots of slot games and live casino titles. Also, it does have a good banking system with quick withdrawals.
We also love the website design. It uses modern web technologies and is user-friendly. For South African customers, it does not, however, have amazing regional support. Other casinos do offer better regional support like dedicated telephone lines, and support for ZAR.
