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Is Genesis Casino Legitimate?
Genesis Casino is a fully licensed platform that South African customers can play at. It is operated by Genesis Global Limited which is a company registered in Malta.
The casino was established in 2018 and has a gambling license from the Malta Gaming Authority (License number MGA/B2C/314/2015), and the UK Gambling Commission (License number 000-045235-R-324169-008).
What games can you play at Genesis Casino?
Genesis Casino has a huge game library that includes 1300+ titles. It also partners with the best software developers in the industry including NetEnt, Evolution Gaming, and Quickspin.
Live Casino
At this casino, you can play 100+ live dealer games. This is one of the best live dealer sections we have seen and features popular games from Evolution Gaming and NetEnt.
You can play traditional live dealer games like Blackjack, Roulette, and Baccarat. Also, there is a fun selection of game shows including Dream Catcher, Monopoly Live, and Deal or No Deal.
Video Slots
Genesis Casino features a vast selection of video slots including the most popular titles available. You can play 600+ different slots and a good choice of classic 3-reel and 5-reel slots too.
Examples of popular slots include Rich Wilde and the Book of Dead, Starburst, Gonzo’s Quest, Wolf Gold, and Dragon’s Luck. Examples of classic slot games include Fire Joker, Joker’s Luck, and Twin Spin.
Table Games
This casino also has a good choice of 30+ classic table games. These single-player variants are produced by top software developers like Microgaming and Play’N GO. You can play European, American, and French Roulette. Also, there is a good choice of Blackjack games including Atlantic City and Vegas Strip Blackjack.
Jackpots
Genesis Casino has a large choice of progressive jackpots. South African customers can player 50+ different jackpot games. The progressive bonuses are consistent, and there are some high-value jackpots too. Examples of popular jackpot games include Megah Moolah, Divine Fortune, Super Lion, Reel King, and Downton Abbey.¬
Scratchcards
If you want simple gameplay with no thought, Genesis Casino has a good choice of scratchcards. There are 14 different scratchcard titles including games like Panda 10,000 Gold, Big Break, Cricket Star Scratch, and Avalon Scratch.
Does this casino have a great choice of bonuses?
Genesis has a good selection of promotions for South African customers. There are two different welcome offers with decent value bonuses, and a variety of recurring weekly offers.
Welcome Bonus
Genesis Casino has a decent welcome offer split across your first four deposits:
– 1st Deposit: 100% matched deposit bonus up to R1500 + 300 free spins on Starburst
– 2nd Deposit: 50% matched deposit bonus up to R4500
– 3rd Deposit: 25% matched deposit bonus up to R4500
– 4th Deposit: 25% matched deposit bonus up to R4500
This gives a total potential bonus of R15,000. When qualifying for the bonus, 30 free spins are credited instantly. Afterward, 30 free spins are credited each day for the next nine days.
There is a 40x wagering requirement on the bonus funds, and winnings from the free spins. Also, there is a minimum deposit value of R150, and winnings from the free spins are capped at R1500. Deposits made using Skrill or Neteller are not valid for this promotion.
Live Casino Welcome Bonus
For those who prefer live dealer games, there is a separate live dealer bonus:
– 100% matched deposit bonus up to R1500
There is a minimum deposit of R150, and the bonus funds can only be spent on Live Roulette, Live Blackjack, and Dream Catcher. There is a 40x wagering requirement on the bonus funds, and the funds are valid for 14 days from activation.
10% Live Casino Cashback Bonus
If you enjoy live dealer games, you can claim 10% cashback each Tuesday. The cashback offer is valid for R3500 of losses. To claim the offer you must first opt-in, also you must have registered a total net minimum loss of R300.
Calculated cashback funds are credited the following week as bonus funds. There is a 20x wagering requirement on cashback, and the cashback bonus is valid for 7 days only.
Weekly Bonus Mission
The weekly bonus mission is essentially a deposit bonus available each Friday. To claim this deposit bonus, you must have deposited R750 between Monday to Thursday in the same week. The R750 must also be spread over two deposits.
The reward is a 25% matched deposit bonus up to R1500. There is a minimum deposit value of R150, and there is a 40x wagering requirement on the bonus funds. Also, the bonus funds are valid for 14 days from activation and you can only have one offer active at any given time.
Lightspeed Monday
Each Monday, SA players can claim a free spin bonus. To qualify for the free spins, you must make a minimum deposit of R150 between Thursday to Sunday and wager the deposit. Players must also be opted into email communications to receive the offer.
You receive 10 free spins, and the game these spins can be used on changes each week. Also, there is a 40x wagering requirement on free spin winnings, and the winnings are capped at R1500. The free spins are valid for 14 days from activation.
How can you make deposits and withdrawals at Genesis Casino?
Genesis Casino has an effective payment system and direct payment support for South African customers. ZAR is supported and you can make deposits, claim promotions, and use ZAR to play games. Also, Genesis Casino uses a handful of popular payment methods for SA players.
Deposits
At Genesis Casino, you can use a decent selection of deposit methods. This is not the widest selection available, but South African customers should be able to make payments easily using Visa, e-wallets, or EasyEFT.
There are no deposit fees, and there is a minimum deposit value of R150. Also, there is a maximum deposit value (per single transaction) of R75,000, and all deposits are credited instantly where possible.
Withdrawals
The choice of withdrawals at Genesis Casino is limited. Also, there appears to be no support for Visa withdrawals. E-wallets offer the quickest withdrawal times and you can receive your winnings instantly.
Unfortunately, there is a 2% withdrawal processing fee for each withdrawal. This is in addition to any processing fees charged by the payment provider.
Before making a withdrawal, SA players must also verify their accounts. To verify an account, customers must submit documents to the customer support team. Verification documents include a photo ID, proof of address, and proof of payment. The verification process takes 48-72 hours.
Can you easily contact the Genesis support team?
Genesis Casino has a decent customer support team, but it does not have any regional support for South African customers.
It has an international telephone line – 00356 27780065 which is a Malta number. This is available 24/7 and the support team appears to be helpful and knowledgeable.
Also, there is a live chat and email support options – [email protected] The live chat is the quickest contact method, but emails are usually answered within 24-hours (usually much quicker). There is also a good FAQ section that contains different categories like security, bonuses, and my account.
Should you register an account at Genesis Casino?
Genesis Casino is a solid platform. It offers one of the best game libraries available and the 100+ live dealer games are hard to ignore. The 600+ video slots are also a plus, and we like that the most popular slot games like Starburst and Book of Dead are available.
The payment system is OK but could be improved. For example, the 2% withdrawal processing fee is a let-down. Also, we feel the range of available payment methods could be expanded. However, the deposit process is smooth, and support for ZAR is a huge plus.
We also like the good choice of promotions including the variety of recurring weekly offers. Overall, this is a good casino that has a lot to offer for South African players.
