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Is Playluck Casino Legitimate?
Playluck Casino is a fully licensed platform that accepts South African players. It is owned by Infinite Visions which is a company registered in Romania.
South African customers are covered by a license from the Malta Gaming Authority – License number MGA/B2C/148/2007. It also has a license from the UK Gambling Commission.
What games can you play at Playluck Casino?
Playluck Casino has an excellent selection of games. SA players can choose from 500+ games including a good selection of video slots and table games. Games are provided by popular software developers like Play’N GO, Microgaming, NetEnt, and Evolution Gaming.
Live Casino
If you want an immersive experience you can play over 100 live dealer games. This is a great selection and includes Blackjack, European Roulette, and Baccarat. There is also a large selection of variations on these popular games like Lightning Roulette, Multi-hand Blackjack, and Blackjack VIP.
Also, you can play a host of decent game shows like Football Studio pro, Mega Ball, Dream Catcher, and Live Monopoly.
Classic Slots
If you want a more traditional slot experience, Playluck casino has hundreds of classic slots. These feature simpler gameplay than video slots and are usually 3-reel and 5-reel configuration. Examples of classic slots include Jungle Gorilla, Big Buffalo, Wild Candy, and Fire Joker.
Video Slots
For those who do prefer modern video slots, there are 200+ titles to choose from. This includes some of the most popular titles like Starburst, Gonzo’s Quest, Book of Dead, and Ring of Odin. There is a host of other fun themed video slots too like Torro’s Gold, Arcane Gems, Rally 4 Riches, and Stallion Fortunes.
Table Games
Aside from live dealer, Playluck casino also has a great choice of single-player table games. You can play classic Blackjack, European, French, and American Roulette, and Baccarat. There is also a good variety of Blackjack titles like Vegas Downtown, Atlantic City, and Vegas Strip Blackjack.
Other notable table games include Jacks or Better, Turbo Roulette, and European Roulette VIP.
Scratchcards
If you want simple gameplay, you can try out a good choice of scratchcards. There are 20+ different scratchcards to choose from with some decent cash prizes. Examples of scratchcards include Hi-Lo 54, Wizard of All, Power Cash, and Hit the Bank.
Does Playluck Casino have a good selection of bonuses?
Playluck Casino doesn’t have a huge selection of promotions, but it does have a decent welcome offer. It also holds a myriad of tournaments where you can win big cash prizes with no wagering requirements.
Welcome Bonus
The welcome promotion for South African customers is split across your first four deposits and features a selection of free spins and deposit bonuses:
- 1st Deposit: 50% matched deposit bonus up to $50 + 30 free spins
- 2nd Deposit: Minimum deposit of $20 to claim 20 free spins
- 3rd Deposit: Minimum deposit of $20 to claim 20 free spins
- 4th Deposit: 50% matched deposit bonus up to $50 + 30 free spins
There is a minimum deposit of $20 for each of the deposit offers. Also, there is a 35x wagering requirement on the bonus funds, and any winnings from the free spins.
The free spins are available on Starburst, Legacy of Dead, and Book of Dead.
Regular slot tournaments
At Playluck Casino you can enter a range of regular video slot tournaments. These offer some excellent cash prizes and give you additional chances to gain rewards. For example, one of the current tournaments has a top prize of $20,000.
Playluck Casino will choose the games available for the slot tournaments. Also, any prizes won from these tournaments have no wagering requirements – you can keep all the prize money immediately.
Play’N GO Mystery Prize Hunt
Another unique promotion that Playluck Casino offers is a prize hunt in conjunction with Play’N GO. When playing certain Play’N GO video slots, you can win random prizes. These prizes include cash and electronics like iPhones. Games available include Rally for Riches, Doom of Dead, Win a Beest, and Riddle Reels.
VIP Club
For those who spend regularly, there is a VIP club with six different tiers – bronze, silver, gold, platinum, premium, and prestige. The last two levels are invite-only, but the other tiers are achievable by earning loyalty points.
There is a range of bonuses that VIP players can benefit from. These include a faster withdrawal process, free spins each Sunday, and a dedicated account manager.
How can you make payments at Playluck Casino?
Playluck Casino has a decent banking system although it could have quicker withdrawal processing times. It accepts a myriad of currencies including GBP, EUR, USD, and CAD, however, it does not support ZAR.
Deposits
As you can see, Playluck Casino supports a large selection of deposit methods. South African customers can use popular SA deposit methods like EasyEFT. Also, all deposits are made instantly, and there is a minimum deposit value of $10.
Withdrawals
Playluck Casino also has a decent selection of withdrawal methods. SA players can benefit from using PayPal, EcoPayz, or e-wallets. There is a minimum withdrawal value of $10, but the withdrawal processing times are not great.
MuchBetter provides instant withdrawal processing, but other than this, you must wait a minimum of three business days to receive your winnings. There is also a maximum monthly withdrawal limit of $7000.
On making a withdrawal, you may be required to submit documents for verification. Documents required include a copy of the front and back on any payment card, a valid photo ID, a statement of your payment card, and a utility bill showing your current address.
How can you contact the Playluck Casino customer support?
Playluck has an effective customer support team that is available 7 days per week, between the hours of 08:00 am to 00:00 CET.
The quickest customer support method is the live chat. Anyone can access this and the response times are generally within a few minutes. You can also email the customer support team and you can expect a reply within 24-hours.
Unfortunately, there is no regional support for South African customers. There is, however, a decent FAQ and help section. Here you can find answers to common questions on categories like passwords, bonuses, and documentation.
Should you register an account at Playluck Casino?
Playluck Casino has some good features and is a solid choice. We like the game selection and you will find good entertainment value with the 500+ titles. Also, it has one of the best live dealer sections available with 100+ games.
We would like to see more promotions, but the welcome offer is decent value. You can claim a bonus of $100, and there are 100 free spins for some of the most popular video slots too. Also, the regular video slot tournaments give you the chance to win some large cash prizes.
For banking, Playluck does support a good choice of payment methods. Also, we like that PayPal is available. However, withdrawal processing times could be quicker. Unless using MuchBetter, you will have to wait three business days for your winnings.
Overall, this is a solid online casino for SA players that offers good entertainment value and a decent set of features.
